Yes, we are a fully insured moving company. We always prioritize our customers' needs. This focus on customer needs, along with our simple booking process, makes us a high-performing moving service provider. WINST movers are comprehensively trained, and every single employee is covered by liability insurance.
Yes. Since we issue you an official, transparent invoice, you can submit the costs to the Frankfurt tax office. Private moves are tax-deductible as household-related services, while work-related moves can be claimed as business expenses. Important: The tax office only accepts cashless payments via bank transfer.
Provided we have trucks and personnel available, you can book on short notice, even on the same day. Some dates are more popular and booked months in advance, while others are never fully booked. The easiest way is to simply drop the question and we'll check our availability. Generally, we experience higher demand around the end of the month and lower demand at the beginning. We almost always accept bookings on the same day the request is received.
Domestically, yes, but please research proper packing techniques to ensure safe transport. For international moves, we operate in a world of heightened security. Customs officials are far more likely to conduct a thorough inspection of owner-packed shipments. The cost of this inspection is often significantly higher than the cost of our packing service.
It's important to confirm your booking as early as possible, as we expect a fairly busy moving season this year. Some flexibility may be required for short-notice moves.
Yes, we handle the entire organization for you. We apply for the official permit from the responsible road traffic office in Frankfurt and erect the signs in a timely manner (4-6 days before the move) in Westend, Nordend, Sachsenhausen or any other district.
Thanks to our local expertise in Frankfurt, we are very familiar with narrow, historic staircases (e.g., in Bornheim). Our experienced team uses professional equipment to transport your furniture without damage. We also arrange a temporary no-parking zone to guarantee you the perfect parking spot right in front of your door.
Protecting your belongings is our top priority. We use high-quality professional equipment: all furniture, electronics, and delicate design objects are, as standard practice, completely wrapped in durable stretch film and thick moving blankets before transport.
Yes. You can flexibly choose whether you want to pack your moving boxes yourself or have our trained team take care of the complete packing and unpacking service. With our full-service move, we also pack fragile items to ensure they are absolutely safe for transport.
There is no single answer. The price of the move depends on the scope of the job. Once we have information about the size and conditions, we will propose the arrangement that we believe is best suited to the move. Our aim is always to book the most cost-effective option for the customer while also considering the well-being and comfort of our employees. The structure and estimate we provide are based on our preliminary information and experience from many years of moving under similar conditions.
We usually work for a fixed price, but sometimes we also charge based on the actual time the move takes, according to the resources required. This depends on the size and complexity of the move. The flexibility we now have allows us to maintain a high level of service, which is very important to us.
After the move is complete (we sometimes accept a partial payment before the move), you can pay us in cash, by debit card, or via instant bank transfer. You will also receive a copy of the invoice by email after successful payment.
We are allowed to remove lamps with a standard socket, but we are not allowed to remove lamps with a terminal block, as our staff is not authorized to work with electricity.
Our moving company is headquartered in Frankfurt, but we also carry out moves throughout Germany. We offer our services nationwide and can also travel to neighboring countries, provided the move is to, from, or near Frankfurt, where we are based – the majority of our moves take place in the greater Frankfurt area. For example, we operate in Frankfurt, Hesse, and the surrounding region.
We save a lot of time during your move if we can park the truck close to the door at both the loading address and your new home. To make this possible, it sometimes makes sense to apply for a temporary no-parking zone. We can also assist you with this.
Yes, we are your partner for discreet and thorough cleanouts, household clearances, and commercial liquidations throughout the Rhine-Main region. We strictly separate unusable materials according to legal requirements and dispose of them professionally at certified recycling centers in Frankfurt.